Appointment Cancellation Policy

At VIP Skin Lab, we are committed to preparing for your appointment and providing you all with exceptional service. When a client cancels without giving enough notice, they prevent another client from being seen.

Please give us 24-hours notice to notify us of any changes/cancellations. Late cancels result in a 50% charge of the scheduled service. There’s a 15-min grace period, anything after will result in a late fee or canceled appointment.

We understand that life's circumstances may prevent you from keeping your appointment, but if 24-hour notification is not given, this results in a "no call, no show" which ultimately means you will be charged the full amount of scheduled service.